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Build a Profile
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Profile Help
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FAQs
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Resources for Nonprofits
Build a Profile
Each 501(c)(3) PC organization on GivingMatters creates its listing by building a profile. The nonprofit organization is responsible for providing all of its information.
Step 1: Choose a profile manager to maintain and update your organization’s profile annually.
Step 2: Once the profile manager creates an account, they will log in and complete the profile, providing details about your organization’s management, board of directors, programs, financials, and contact information.
Ready to build your profile? Get started.
If you need assistance, please contact our GivingMatters Manager, Hayley Sulfridge.
Profile Help
Please feel encouraged to reach out if you need support by emailing Hayley Sulfridge at [email protected].
We also hold monthly open office hours for more in-depth support. To sign up, click here.
What is GivingMatters?
GivingMatters is a dynamic and user-friendly free nonprofit directory connecting donors, funders, and the community with organizations across Middle Tennessee. A key feature is the data map, which shows nonprofit organizations alongside American Community Survey data, helping users see services in context with community needs.
What are the requirements for having a profile?
Nonprofits must be 501(c)(3) public charities based in or significantly serving Middle Tennessee. Required documentation includes IRS determination letters, financial statements, and board governance details.
Does GivingMatters endorse organizations?
GivingMatters does NOT endorse organizations. Our "reviewed" checkmark denotes that the organization has given us basic information about the organization and is compliant with IRS requirements of tax-exempt 501(c)(3) public charities.
How do I retrieve my login credentials?
If you've forgotten your login credentials, use the password reset feature on the GivingMatters Login page found here.
What is Stripe?
Stripe is an online payment processor. In order to accept donations through your GivingMatters profiles, you have the option to either link an external donation processor or create or link to your existing Stripe account. Stripe's payment processor deposits donations to your bank account.
How much are fees associated with Stripe donations?
Stripe's rate is 2.9% + $.30/per transaction. GivingMatters and the Community Foundation of Middle Tennessee do not charge any additional fees.
I completed all the fields required on my profile. Why can I not find it on the site?
Once your organization has submitted your profile for review, it can take up to four business days for our staff to review your submission and publish it to the directory. If you have questions about your profile status, please email Hayley Sulfridge or call her at (615) 321-4939.
Center for Nonprofit Excellence of Middle Tennessee
National Council of Nonprofits
Hands On Powered by United Way of Greater Nashville
Association of Fundraising Professionals Nashville
Grant Professionals Association Middle Tennessee Chapter
Tennessee's Secretary of State's Charitable Solicitations Registration
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