Build a Profile
Each 501(c)(3) PC organization on GivingMatters creates its listing by building a profile. The nonprofit organization is responsible for providing all of its information.
Step 1: Choose a profile manager to maintain and update your organization’s profile annually.
Step 2: Once the profile manager creates an account, they will log in and complete the profile, providing details about your organization’s management, board of directors, programs, financials, and contact information.
Ready to build your profile? Get started.
If you need assistance, please contact our GivingMatters Manager, Hayley Sulfridge.
Profile Help
Please feel encouraged to reach out if you need support by emailing Hayley Sulfridge at [email protected].
We also hold monthly open office hours for more in-depth support. To sign up, click here.
Want to follow our Video Step-by-Step guide? Check it out below.
FAQs
What is GivingMatters?
GivingMatters is a dynamic and user-friendly free nonprofit directory connecting donors, funders, and the community with organizations across Middle Tennessee. A key feature is the data map, which shows nonprofit organizations alongside American Community Survey data, helping users see services in context with community needs.
What are the requirements for having a profile?
Nonprofits must be 501(c)(3) public charities based in or significantly serving Middle Tennessee. Required documentation includes IRS determination letters, financial statements, and board governance details.
Does GivingMatters endorse organizations?
GivingMatters does NOT endorse organizations. Our “reviewed” checkmark denotes that the organization has given us basic information about the organization and is compliant with IRS requirements of tax-exempt 501(c)(3) public charities.
I signed up and am not seeing my dashboard yet, what do I do?
When you create a sign in and claim or create your organization profile, it will go to the administrator’s dashboard for approval. You will receive an email once you are approved to log back in and begin your profile submission.
How do I retrieve my login credentials?
If you’ve forgotten your login credentials, use the password reset feature on the GivingMatters Login page found here.
What is Stripe? Do I have to create a Stripe account?
Stripe is an online payment processor. You do NOT have to create a Stripe account if you have another payment processor you’d prefer to use. In order to accept donations through your GivingMatters profiles, you have the option to either link an external donation processor or create or link to your existing Stripe account. Stripe’s payment processor deposits donations to your bank account.
How much are fees associated with Stripe donations?
Stripe’s rate is 2.9% + $.30/per transaction. GivingMatters and the Community Foundation of Middle Tennessee do not charge any additional fees.
I completed all the fields required on my profile. Why can I not find it on the site?
Once your organization has submitted your profile for review, it can take up to four business days for our staff to review your submission and publish it to the directory. If you have questions about your profile status, please email Hayley Sulfridge or call her at (615) 321-4939.
I need to edit/add something to my profile but the fields I previously submitted are gone. How do I access these?
To edit already submitted fields, go into the “Organization Profile” tab and change the toggle on the top right from “To Be Saved” to a view of your choice, i.e., “Rejected” for fields pushed back, “All Fields” to see everything, etc. These will allow you to review and edit anything.
I need to edit or add something on my profile, but the fields I previously submitted are no longer available. How do I access these? I’ve landed on the map, but I’m not sure where to go next!
If you land on the map (or are looking to navigate to the map from the backend when signed in), click on the three lines in the top left corner to open a menu. From there, you can select “Sign In” if you aren’t already signed in, or “Organization Dashboard” if you are.
Capital Campaign Report
Since 2007, GivingMatters.com has published an annual Capital Campaign Report to keep donors and funders informed about major fundraising efforts across Middle Tennessee.
The next report will be published by June 2026, using data pulled from GivingMatters.com profiles in April 2026. To be included, nonprofits must complete the “Capital Campaign” section under Financials > Capital Campaign in their profile. Only profiles that are up-to-date and approved by our team will be eligible for inclusion.
The report features:
- New campaign announcements
- Updates on active fundraising efforts
- Recently completed capital campaigns
- Preliminary plans for campaigns launching within the next three years
What qualifies as a capital campaign?
A capital campaign is a fundraising effort beyond annual operations or program budgets. It typically supports the purchase or renovation of permanent assets, such as land, buildings, or equipment. Endowment campaigns may also be included.
To request a copy of the most recent report or learn more, please contact [email protected].
Resources for Nonprofits
Center for Nonprofit Excellence of Middle Tennessee
National Council of Nonprofits
Hands On Powered by United Way of Greater Nashville
Association of Fundraising Professionals Nashville
Grant Professionals Association Middle Tennessee Chapter
Tennessee’s Secretary of State’s Charitable Solicitations Registration
Sign up for the GivingMatters Newsletter
Hayley Sulfridge
GivingMatters Manager
Questions?
If you have questions or need support, feel free to reach out to Hayley Sulfridge, our GivingMatters.com Manager. She’s here to help you navigate the process every step of the way.
